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Service Management
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Respond quickly to customer service requests and use information from across your business to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operation.
Make your service operations more profitable with Microsoft Dynamics NAV. Microsoft Dynamics NAV can help you organize your service resources for optimum efficiency, forecast and track parts consumption, proactively manage contracts and service agreements, and gain tighter control over costs. In addition, you'll be able to build and establish long-term relationships with your customers with service-contract management and consistent logging and tracking of equipment and services.
Microsoft Dynamics NAV also helps you manage a broad range of other business areas according to your particular needs. You can add functionality as you need it and grow at your own pace.
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Respond quickly to customer-service requests and use information from across your business to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operation.
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Equip people in your organization to manage contacts, opportunities, and campaigns efficiently while building customer relationships that help drive sales and encourage loyalty.
Suggested Downloads:
Fact sheet: Microsoft Dynamics NAV 2009 Service Management (XPS 1.10 MB)
Fact sheet: Microsoft Dynamics NAV 2009 Sales and Marketing (XPS 1.05 MB)
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